fb94 Terms & Conditions

1. General Provisions & Definitions

These Terms & Conditions ("Terms") form a legal agreement between the fb94 platform ("Platform", "Site", "we") and the registered user ("you", "member"). These Terms apply to all services, games, bonus offers, and transaction processes on fb94.

1.1 Scope of Applicable Terms

These Terms apply to the fb94 website, mobile version, and any digital services provided. fb94 reserves the right to amend these Terms at any time. Continued use of the platform after any changes means you have accepted the updated Terms.

1.2 Key Definitions

• Account: A personal gaming profile created by registering on fb94.
• Balance: The amount of real money held in an account.
• Bonus: Promotional credits granted by fb94, which can be withdrawn after meeting specific wagering conditions.
• Wagering Requirement: The obligation to place a specified amount in bets before bonus funds can be withdrawn.
• Transaction: Any financial activity related to a deposit or withdrawal.

2. Account Registration & Eligibility

2.1 Age Restriction

To open an account and use fb94's services, you must be 21 years of age or older. Minors are not eligible to use this platform. fb94 may request identity documents for age verification at any time.

2.2 Single Account Policy

Each individual may only open one account. If a single person operates multiple accounts, all accounts will be closed and all funds and bonuses held in them will be forfeited.

2.3 Obligation to Provide Accurate Information

All information provided at registration must be truthful, accurate, and up to date. Providing false or misleading information may result in fb94 suspending or closing the account.

2.4 Account Security

It is your responsibility to keep your login credentials (username and password) completely confidential. If you suspect any unauthorized access to your account, contact fb94 support immediately.

3. Deposits, Withdrawals & Payment Policy

3.1 Minimum Deposit & Withdrawal

The minimum deposit amount on fb94 via any payment method is ৳500. The minimum withdrawal amount is ৳1,000. Transactions below these amounts will not be processed.

3.2 Accepted Payment Methods

fb94 currently supports the following payment methods:

• bKash — Bangladesh's most popular mobile banking service
• Nagad — Digital financial service of the Postal Department
• Rocket — Dutch-Bangla Bank's mobile banking service
• Upay — UCB Bank's digital wallet service
• Bank Transfer — Major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

3.3 Withdrawal Processing Time

Approved withdrawal requests on fb94 are generally processed within 1 hour. The account must have sufficient balance for a withdrawal to be approved, and any active wagering requirements must be fulfilled first.

3.4 Transaction Verification

fb94 reserves the right to review any transaction for fraud prevention and security purposes. Transactions may be temporarily held in cases of suspicious activity.

4. Bonuses & Promotional Offers

4.1 Welcome Bonus

A 100% match bonus is available on your first deposit at fb94, up to a maximum of ৳15,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus for a total balance of ৳2,000. If you deposit ৳32,000, you will receive the maximum bonus of ৳15,000 for a total balance of ৳47,000.

4.2 Wagering Requirements

After claiming the welcome bonus, you must wager 25 times the bonus amount before the bonus funds can be withdrawn. The wagering requirement is calculated on the bonus amount only, not the deposit amount. Example: if you receive a ৳1,000 bonus, you must place ৳1,000 × 25 = ৳25,000 in bets before withdrawing bonus winnings.

4.3 Bonus Usage Rules

• Bonus funds cannot be transferred to another account.
• A promotion cannot be claimed more than once.
• If multiple bonuses are active at the same time, fb94 will determine which bonus applies at its own discretion.
• fb94 reserves the right to modify or cancel any promotion or bonus offer.
• If bonus abuse is suspected, fb94 may investigate the account and cancel the bonus.

4.4 VIP Program

The fb94 VIP program has three tiers: Bronze, Silver, and Gold. Weekly cashback is offered at each tier:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.5% weekly cashback
• Gold: Up to 0.8% weekly cashback

You can advance to a higher VIP tier by staying regularly active and playing consistently. VIP benefits may change in accordance with the relevant policy.

5. Gaming Rules & Fair Play

5.1 Fair Play Commitment

fb94 uses internationally recognized technology to ensure SSL encryption and fair play. All game outcomes are determined impartially through Random Number Generator (RNG) technology.

5.2 Prohibited Activities

The following activities are strictly prohibited on fb94:

• Using any software, bots, or automated tools to play games.
• Exploiting any technical flaw or bug in the platform for personal advantage.
• Unauthorized access to another member's account.
• Bonus abuse or fraudulent activity through multiple accounts.
• Money laundering or any other illegal financial activity.

If any of the above activities are detected, fb94 may close the account and forfeit the balance.

5.3 Technical Errors

If a technical issue causes an incorrect game result, fb94 reserves the right to void the round and refund the bet. fb94 is not obligated to pay out incorrect payouts displayed as a result of a technical error.

6. Responsible Gaming Policy

fb94 places the highest importance on responsible gaming. We believe gaming is a form of entertainment and should be enjoyed as such. If any member is concerned about their gaming habits, please contact the fb94 support team.

6.1 Limit-Setting Feature

fb94 gives members the ability to set limits on deposits, bets, and gaming time. Setting these limits yourself is an important part of responsible gaming.

6.2 Self-Exclusion Feature

Any member may request to temporarily or permanently deactivate their account. Contact fb94 support to make this type of request.

For more information, visit our Responsible Gaming page.

7. Privacy & Data Protection

fb94 gives the highest priority to the security of members' personal information. Collected data is protected by SSL encryption and is used solely for the purpose of providing services.

7.1 Data Collection & Use

Information provided at registration is used by fb94 for account management, transaction processing, and support. Personal information is not shared with third parties, except where required by legal obligation.

7.2 Cookie Policy

The fb94 website uses cookies to improve the user experience. Cookies can be managed through your browser settings, but disabling them may limit certain features.

To read the full privacy policy, visit our Privacy Policy page.

8. Account Suspension & Closure

8.1 Suspension by fb94

fb94 may suspend or close an account without prior notice in the following circumstances:

• Violation of these Terms or any fb94 policy.
• Fraud, fraudulent activity, or suspicious behavior.
• Evidence of operating multiple accounts.
• Failure to verify age or identity.
• Direction from a legal or regulatory authority.

8.2 Closure by Member

Any member may voluntarily close their account. Available balance should be withdrawn before closing, as any unused bonus will be cancelled upon closure. Account closure requests can be submitted through the support team.

9. Limitation of Liability

fb94 always strives to provide uninterrupted service, but fb94's liability is limited in the following cases:

• Issues arising from internet disconnection or technical failure.
• Problems with third-party software or payment services.
• Force Majeure events — such as natural disasters, war, or government directives.
• Loss or damage caused by the member's own negligence or error.

10. Support & Complaints Process

10.1 Contacting Support

The fb94 customer support team is available 24 hours a day, 7 days a week in both Bengali and English. You can reach us directly via live chat or by email at: [email protected]

10.2 How to Submit a Complaint

If you have a complaint about any matter, submit it to the support team with full details. fb94 will review the complaint within a reasonable time and inform the member concerned.

10.3 Dispute Resolution

Any dispute relating to these Terms will first be addressed through the fb94 support team. If a resolution cannot be reached through discussion, steps will be taken in accordance with the process established by fb94.

11. Changes to Terms & Effectiveness

fb94 reserves the right to modify, add to, or revise these Terms at any time. Updated Terms will take effect as soon as they are published on the platform. Members can stay informed of the latest Terms by checking this page regularly.

If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully in effect. These Terms constitute the entire agreement between fb94 and the member and supersede any prior oral or written understandings.